PART 1 — A Different Way of Doing Business

At Monark, we want people to feel at home with us. To feel safe. And to truly know that we have their best interests at heart.

In an industry driven by volume, commissions, and fine print, we chose a different path — one built on trust, transparency, and long-term relationships.

We don't see our merchants as account numbers. We see them as people, families, and businesses that deserve to be respected, protected, and supported.

That is the foundation of everything we do.

We don't just install terminals. We build relationships.

Most payment providers install a terminal, collect their fees, and move on.

At Monark, our work starts after the installation.

We stay with our merchants through every step:

• Full statement analysis
• Clear explanations of where their money goes
• A smooth, stress-free transition
• Continuous follow-up and support

We don't disappear after onboarding. We stay, because real partnerships are built over time.

We mold ourselves to the needs of our merchants

We listen. We analyze. We offer solutions that truly fit their reality.

We take the time to review their statements, show them their real savings, and teach them what matters — where to look, what to question, and how the payment system actually works. Because knowledge is everything.

We don't believe in locking people into contracts. We believe that a satisfied merchant stays.

Trust is not built with legal clauses — it is built through transparency, consistency, and doing the right thing, over and over again.