{"id":1626,"date":"2025-11-20T00:08:42","date_gmt":"2025-11-20T00:08:42","guid":{"rendered":"https:\/\/monarksolutions.ca\/?p=1626"},"modified":"2026-01-21T15:49:20","modified_gmt":"2026-01-21T15:49:20","slug":"est-ce-que-vous-netes-pas-tannes-de-vous-faire-harceler-au-telephone","status":"publish","type":"post","link":"https:\/\/monarksolutions.ca\/en\/est-ce-que-vous-netes-pas-tannes-de-vous-faire-harceler-au-telephone\/","title":{"rendered":"Aren't you tired of being harassed on the phone?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1626\" class=\"elementor elementor-1626\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74fda6f e-flex e-con-boxed e-con e-parent\" data-id=\"74fda6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a89c8a e-con-full e-flex e-con e-child\" data-id=\"7a89c8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d92a7fa elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"d92a7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aren't you tired of being harassed on the phone?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f95d9 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"68f95d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-7f530f1 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/monarksolutions.ca\/en\/2025\/11\/20\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>November 20, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6863c75 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tTeam\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4cc484 e-flex e-con-boxed e-con e-parent\" data-id=\"e4cc484\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e0c7e0 e-con-full e-flex e-con e-child\" data-id=\"4e0c7e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d76006f elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d76006f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1708\" src=\"https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-scaled.jpg\" class=\"attachment-full size-full wp-image-1627\" alt=\"\" srcset=\"https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-scaled.jpg 2560w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-300x200.jpg 300w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-1024x683.jpg 1024w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-768x512.jpg 768w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-1536x1025.jpg 1536w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-2048x1366.jpg 2048w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a2b100 elementor-widget elementor-widget-text-editor\" data-id=\"9a2b100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are a merchant, you already know this: the phone never stops ringing.<\/p><p>Every day, a new company promises you \"better rates\", \"exclusive offers\" or \"guaranteed savings\".<\/p><p>But nobody really explains where all these calls are coming from... and why they are becoming increasingly aggressive.<\/p><p>The reality is simple: the payments industry has become extremely lucrative.<\/p><p>And when an industry is lucrative, it attracts resellers from all over the world.<\/p><p>Today, anyone can present themselves as a \"100% Quebec-based\" company when in reality they are just reselling the services of giants like First Data, Chase, Global Payments or Elavon.<\/p><p>This is telemarketing, not customer service.<\/p><p>Here's what's really happening:<\/p><ul><li>There are international call centers that call merchants in rapid succession.<\/li><li>Resellers use several different company names to appear more credible.<\/li><li>they deliberately create a sense of urgency or doubt<\/li><li>They know that most merchants don't understand their statements.<\/li><li>They take advantage of the ambiguity to sell rigid and rarely advantageous contracts.<\/li><\/ul><p><br \/>Since Desjardins Mon\u00e9tico sold all its merchants to Global Payments, the situation has worsened.<\/p><p>About a quarter of the merchants refused to transfer to an American company.<\/p><p>Those who stayed had additional charges added to their bills\u2026<\/p><p><strong>The result: the market has become a huge hunting ground for resellers.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72020c7 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-theme-post-content\" data-id=\"72020c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t\t\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1626\" class=\"elementor elementor-1626\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74fda6f e-flex e-con-boxed e-con e-parent\" data-id=\"74fda6f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a89c8a e-con-full e-flex e-con e-child\" data-id=\"7a89c8a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d92a7fa elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"d92a7fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Aren't you tired of being harassed on the phone?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68f95d9 elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"68f95d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-7f530f1 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/monarksolutions.ca\/en\/2025\/11\/20\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>November 20, 2025<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6863c75 elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-custom\">\n\t\t\t\t\t\t\t\t\t\tTeam\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e4cc484 e-flex e-con-boxed e-con e-parent\" data-id=\"e4cc484\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4e0c7e0 e-con-full e-flex e-con e-child\" data-id=\"4e0c7e0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d76006f elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"d76006f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1708\" src=\"https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-scaled.jpg\" class=\"attachment-full size-full wp-image-1627\" alt=\"\" srcset=\"https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-scaled.jpg 2560w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-300x200.jpg 300w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-1024x683.jpg 1024w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-768x512.jpg 768w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-1536x1025.jpg 1536w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-2048x1366.jpg 2048w, https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a2b100 elementor-widget elementor-widget-text-editor\" data-id=\"9a2b100\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are a merchant, you already know this: the phone never stops ringing.<\/p><p>Every day, a new company promises you \"better rates\", \"exclusive offers\" or \"guaranteed savings\".<\/p><p>But nobody really explains where all these calls are coming from... and why they are becoming increasingly aggressive.<\/p><p>The reality is simple: the payments industry has become extremely lucrative.<\/p><p>And when an industry is lucrative, it attracts resellers from all over the world.<\/p><p>Today, anyone can present themselves as a \"100% Quebec-based\" company when in reality they are just reselling the services of giants like First Data, Chase, Global Payments or Elavon.<\/p><p>This is telemarketing, not customer service.<\/p><p>Here's what's really happening:<\/p><ul><li>There are international call centers that call merchants in rapid succession.<\/li><li>Resellers use several different company names to appear more credible.<\/li><li>they deliberately create a sense of urgency or doubt<\/li><li>They know that most merchants don't understand their statements.<\/li><li>They take advantage of the ambiguity to sell rigid and rarely advantageous contracts.<\/li><\/ul><p><br \/>Since Desjardins Mon\u00e9tico sold all its merchants to Global Payments, the situation has worsened.<\/p><p>About a quarter of the merchants refused to transfer to an American company.<\/p><p>Those who stayed had additional charges added to their bills\u2026<\/p><p><strong>The result: the market has become a huge hunting ground for resellers.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2baeed8 elementor-widget elementor-widget-post-navigation\" data-id=\"2baeed8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-navigation.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation\" role=\"navigation\" aria-label=\"Post Navigation\">\n\t\t\t<div class=\"elementor-post-navigation__prev elementor-post-navigation__link\">\n\t\t\t\t<a href=\"https:\/\/monarksolutions.ca\/en\/comprendre-enfin-votre-releve-de-cartes-le-guide-simple-pour-marchands\/\" rel=\"prev\"><span class=\"elementor-post-navigation__link__prev\"><span class=\"post-navigation__prev--label\">Previous<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-post-navigation__next 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Chaque jour, une nouvelle compagnie vous promet des \u00ab\u00a0meilleurs taux\u00a0\u00bb, des \u00ab\u00a0offres exclusives\u00a0\u00bb ou des \u00ab\u00a0\u00e9conomies garanties\u00a0\u00bb. Mais personne ne vous explique vraiment d&rsquo;o\u00f9 viennent tous ces appels&#8230; et pourquoi ils sont de plus en plus agressifs. La r\u00e9alit\u00e9 est [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1627,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/monarksolutions.ca\/wp-content\/uploads\/2025\/11\/upset-crying-curly-haired-woman-uses-retro-handset-phone-feels-doleful-expresses-negative-emotions-wears-pink-jacket-uses-retro-object-isolated-blue-background-cannot-speak-with-relatives-scaled.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/posts\/1626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/comments?post=1626"}],"version-history":[{"count":7,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/posts\/1626\/revisions"}],"predecessor-version":[{"id":1634,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/posts\/1626\/revisions\/1634"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/media\/1627"}],"wp:attachment":[{"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/media?parent=1626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/categories?post=1626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/monarksolutions.ca\/en\/wp-json\/wp\/v2\/tags?post=1626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}